Terms of Service

These Terms are an agreement between you and Lougao, LLC, doing business as Sandbox0. By accessing or using Sandbox0, you agree to these Terms, our Privacy Policy, our Acceptable Use Policy, and any order form or written agreement that applies to your use.

If you use Sandbox0 for an organization, you represent that you have authority to bind that organization. The organization is responsible for all activity under its teams, users, API keys, and workloads.

Sandbox0 is AI agent infrastructure for isolated execution, persistent workspaces, managed agent sessions, credentials, and runtime controls. Some features may be preview, beta, early access, or experimental. We may change, suspend, or discontinue features as the service evolves.

The hosted service is currently intended for U.S.-based customers and organizations. If you are located outside the United States or need to process regulated international personal data, contact us before using the hosted service.

You are responsible for safeguarding accounts, login credentials, API keys, secrets, vault entries, credential sources, team access, and any systems you connect to Sandbox0. You must promptly notify us at [email protected] if you believe an account, credential, or API key has been compromised.

You are responsible for users invited to your team and for permissions you grant through the dashboard or API.

You retain ownership of code, files, prompts, tool outputs, credentials, logs, configuration, and other content submitted to or generated through Sandbox0. You grant us the rights needed to host, process, transmit, store, execute, and display Customer Content to provide and secure the service.

You represent that you have the rights and permissions needed to submit Customer Content and to allow sandbox workloads and managed agents to process it.

Sandbox0 can run code, tools, package managers, browsers, containers, agent harnesses, and other workloads that you or your agents provide. You are responsible for those workloads, their outputs, their network activity, and their compliance with third-party terms.

Integrations with model providers, source hosts, package registries, MCP servers, customer systems, and other third-party services are your responsibility unless a separate written agreement says otherwise.

You must comply with our Acceptable Use Policy. We may investigate suspected abuse and may suspend or terminate access to protect Sandbox0, users, third parties, or the public.

Some features may be free, preview, or usage-limited. Paid features, pricing, credits, invoices, payment terms, and usage limits may be described in an order form, plan page, or other written terms. You are responsible for taxes, usage generated by your teams and API keys, and any charges agreed in writing.

You may stop using Sandbox0 at any time. We may suspend or terminate access if you breach these Terms, create security or operational risk, violate law, exceed limits, fail to pay agreed fees, or use the service in a way that may harm Sandbox0 or others.

Resource deletion, expiration, cleanup, or account termination may delete or make unavailable Customer Content, sandboxes, volumes, snapshots, sessions, skills, files, credentials, or other resources. You are responsible for exporting or backing up data you need to keep.

Sandbox0 is provided as is and as available to the maximum extent permitted by law. We disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade.

We do not guarantee that sandbox execution, managed agent outputs, generated code, third-party integrations, or model responses will be accurate, secure, uninterrupted, or suitable for your use case.

To the maximum extent permitted by law, Sandbox0 and Lougao, LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, goodwill, data, or business interruption. Our aggregate liability for all claims relating to the service will not exceed the amounts you paid to us for the service in the 12 months before the event giving rise to the claim, or 100 U.S. dollars if you have not paid us.

These Terms are governed by the laws of the State of Delaware, excluding conflict of law rules. The courts located in Delaware will have exclusive jurisdiction for disputes arising out of or relating to these Terms, unless applicable law requires otherwise.

Contact us at [email protected] with questions about these Terms.